Ha ha ha. SunTrust Banks, Inc. is a super-regional bank holding company. I received false and misleading information. I appreciate the efforts of Mr. Handiman. Wish I never got it from them. Suntrust Bank Locations Atlanta Ga. I do not have Federal Reserve to shower my with free money like they do with fraudsters at the bank. Corporate Office Headquarters is your directory of major corporations headquarters, and corporate offices. Can't access any info like atm down time. Services are offered by the following affiliates of Truist Financial Corporation: Banking products and services, including loans and deposit accounts, are provided by SunTrust Bank and Branch Banking and Trust Company, both now Truist Bank, Member FDIC. I had Suntrust accounts, I closed them all and now bank with Chase. Find contact's direct phone number, email address, work history, and more. This was notthe only incident I've had with her. A Doctorate Degree. Security, is a hot topic and the bank needs to understand that it should be a priority. Perhaps enough notifications from their EMPLOYERS, yes, we employ THEM, and fewer people would have to go what we experienced at their hand. I asked for a simple favor. I stated that the items they were referring to were never charged against my account so why would you charge me for something that never happened. I wouls like to know if there is a Suntrust bank in Dallas and in Ohio. Trunk line Number: (02) 8856 7015 to 19. G/F One World Square, McKinley Hill, Fort Bonifacio, Taguig City. She said yes. Phone. We have been trying to find out where our deposit of cash and checks made on 8-31-13 at the Dunkirk Maryland branch is. They can never give me a straight answer on my questions about my auto loan. SunTrust Bank has 1159 banking locations. The only exception has been our local management team of Ryan Thompson, Branch Manager and Barbara Skinner, Personal Banker. Suntrust Bank Human Resources Atlanta Ga. Suntrust Corporate Office Richmond Va . Long story short, Amazon charged me 6 times and my account went into over draft.I never received the items for Xmas and SunTrust is charging me an additional 153.00. We currently have no ratings or reviews for this bank location. I tried to tell her nevermind that I would just go to the bank here in town and pay this bill but she just kept yelling at me. I'll bank here no more. I don't know what's more confusing....pending/posting times...I just know what my avail balance is and to not go over that. I was then told well it may have. The machine shut down and all no money was credited to my account and they claim they counted the ATM down and it was not over I don't see how cause I made the deposit. For 45 minutes he went beyond the Call of Duty to find answers and get me help. I was with Suntrust for over twenty years and yesterday I received a certified letter telling me their corporation made a decision that they will no longer service my checking or saving accounts; within 30 days, without explanation; the without explanation is the part that is disturbing; I do have a mortgage with them and a car loan, my credit score is in the high 700's and I never defaulted. Two issues I would like to comment about. Now since then I make a payment tell customer service at a local branch that it is an principal payment and they make an mortgage pymt . Customer Service Phone Number: 8-10-180-078-872-835. I've only had my account open for 3 days and they put a block on it because the last digit of my SSN was put in wrong. I am having the same situation. Your money is not safe with SunTrust. This has been the worse 3 days banking with them. ( when they were called third national) I had applied for a small loan to get my cards in check and was turned down..So I went to another bank and they approved me..this is so sad.I don't recommend them for your banking needs, My husband and I have purchased cashier checks every month for over a year, we were charged $8.00 for a cashier check, 4 or 5 months ago I, the female purchased one and was charged, my husband purchased one every month since then and was never charged, I purchased one today and was charged, why is it the same lady charges me and not my husband, she has always been treated me rude and is friendly toward my husband, ladies, if you use the branch in the Canton walmart be aware of a teller by thename Cristina Castello, she obviously has something against women. I'm never using the walmart branch again. Let's see if this gets them off the dime:2. One guy got online today and said you had 300+ in late fees but by the end of the conversation he told me i owed $500.65. My first bank account was with SunTrust. They called only when the banks were closed. That was just crazy! SunTrust Account number(s) and/or type(s) of product(s), which you are disputing Specific information regarding your dispute (Incorrect Status, Incorrect Payment History, Unsolicited Account, etc.) Well most working people are already at work by 9 and don't get off until 5 how is that customer service for the average person working a normal job. SunTrust Banks Customer Service Contacts +1 800 786 8787 (Lost or Stolen Card) +1 800 382 3232 (Online Banking, PC Banking, Bill Pay & Mobile Banking) +1 800 854 8965 (TDD) It is a nightmare to bank with SunTrust. They told me that the funds weren’t available and they have to hard post first (whatever that mean) and if I can’t accept that to go to another branch. $2,000.00 was stollen from my suntrust account thru discover bank. This is Bad news for us all in Ridge Manor being the only bank here. Now we have no choice but to find another banking institution. Deposits 100 bill at at on Charles st. At takes money and shut down. BUT SunTrust has figured out a way to make money leaving me with none and I would rather go to a bank that shows avail balance based on real time than placing transactions where they wish. I feel strongly if she were a man, I wouldn't be dismissed so easily. I've been paying the bank every month since 1998. Truist Wealth is a marketing name used by Truist Financial Corporation. So HE BIG QUESTION IS THIS SOMEONE YOU WANT TO USE FOR YOUR BANKING. But they sure do accommodate all the old people and retired people that don't make any money. Below you will find ratings, reviews, corporate information, directions, office hours, their phone number, online banking website, and branch locations. Sun Trust is a master at taking money from you with late fees, it will charge you for nothing...The worse bank in the world again think about going to your local credit union, you will be better off. He checks my balance. Result - i just have to wait up to 10 days. Watch out people! SunTrust hours of operation at 501 W Office Center Dr, Fort Washington, PA 19034. I had Capital One do that to me. If you are looking to get a hold of the corporate SunTrust team, you should read this article, as it will provide you with the information you need to get in touch with the company, including the corporate address, phone number, and other contact forms for the SunTrust … So employees from suntrust at fraud department are the ones that use loopholes and know how bad things are on the ground. Good idea, but there are others banks that will take your account. When I asked for a copy she got a look on her face like I had asked for something illegal or something. The info you need at your fingertips. These people must have to pass a low IQ score test to get these jobs. Frustrations are always there guys, even with huge banks. Their corporate headquarters is listed as: 303 Peachtreet Street, Northeast in Atlanta Georgia. Wow. Never going to finance through this Company again. TO get them to re credit my mortgage. Phone number (305) 325-3700. This is the latest and the updated customer service number for Suntrust Mortgages. lol. NA - Not listed as a child of a larger bank. she is unprofessional and not helpful to your customers.POOR CHOICE IN EMPLOYEES SUNTRUST!!! How do I get in touch with Suntrust corporate to complain about someone getting harassed on the job verbally and mentally from other coworkers? Its better to have another bank with their ATM ten miles from your home, rather than have suntrust bank near your home. Suntrust Bank Corporate Phone Number Data is updated periodically from the FDIC's databases. If I do there better be a deposit to cover those transactions. SunTrust Bank Headquarters Address and Contact. cg.uchi@suntrust.com.ph. When I call & Ms Smith is busy I leave a message & my phone number. Please think of closing account and go to your local credit union, you will be better off. It would be " peoples' " my friend, and thanks for proving the point. SunTrust customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. Their credit card does not send a statement for three months now (were notified three times about this,) and then calls me every month, threatening me with actions and late fees. See reviews, photos, directions, phone numbers and more for Suntrust Corporate Offices … I am leaving SunTrust after 8 years. Suntrust has been screwing me the same way for four months now, even though I have complained at the bank in Ormond on Nova three times. That's all they can do. She started yelling at me that she was "COLLECTING ON A DEBT". It happened again and this time the charges were not valid. How do I get someone to call me or does that not compute? SunTrust Bank suntrust.com (800) SUN-TRUST (786-8787) Corporate Headquarters Post Office Box 4418 GA-Atlanta-0795 Atlanta, Georgia 30302. I reported the fraud on my account Wednesday and still have not received a provisional credit (luckily we have money), but what would a less fortunate family? If you are not happy with what is happening to our country, divest all assets from SunTrust! Do not offer any personal information in your comments. I have also had these geniuses in security stop prescription drug transactions because they were in Canada. What about yourself?? SunTrust is the absolute worst financial institution I have ever had the misfortune of employing. Suntrust Mortgage Customer Service number is 00180078872835. He was so kind, friendly and helpful and such a pleasure to speak with. But their nearest ATM was 10 miles from me so I came back to suntrust. Now Fraud Department supervisors are saying I might not even get my money back. Within 6 days of the due date, our phone started ringing from a number the fraud department stated was NOT suntrust. They arranged things to ensure they would receive the highest fees possible, and in some cases, totally ignored my instructions in order to line their own pockets. I personally have had some frustrations with the bank as well but I clearly understand now that not everyone can be pleased. Dec 14th I deposited 100.00 in my account and made 3 purchases from Amazon costing a total of 86.21. I am no longer going to tolerate any statements regarding the validity of the attached Power of Attorney and your need for legal review. Today, I am writing to one of the executives and here is a quote from my letter to them. I am a 63 year old woman who dealt with my parents accounts when they were elderly and dying of dementia. Includes phone number, driving directions and map for this SunTrust location. I was told to go to my branch with my ID and ssn card to have the block removed. Since they redid there mortgage system , my payment are nor getting credit at all. I already paid this bill via night drop box (while they were still open). too confusing to bank here, no consistent service, and rude service people when you call!!!! It's your money. Atlanta-based SunTrust enjoys leading positions in some of the most attractive markets in the United States and also serves clients in selected markets nationally. they do not really care about you. … I always steer people away from SunTrust due to their horrible customer service, every time you call CS, you get a different response to the same issue on hand. I get manager of back. Then when I went through the drive-thru their new rule today is you can only have 3 deposits because it slows them down. Employees at the branches are poorly educated, know almost nothing about fraud or how to recognize or stop it. Very interesting. You should go to your local credit union get a loan and pay this loan off. I will be changing banks. This is what I know. All I got were big dummies. If Suntrust really cares about it's customers and depositors, we would not have to struggle for the money we have already earned, only to have it disappear at Suntrust bank. Even after I said bye she was still yelling?! SunTrust made 83.2 % of its political contributions to the Republicans, per opensecrets.org. Do not do the banking with suntrust. A leopard does not change its spots!Sure suntrust did not fail with their incompetence. They take your money quick, but to return your money takes months if at all. I corrected her and said I called you to pay my bill. This type of problem should be handle by a visit to the bank manager in person, no phone calls please. Took my wife calling them one time and being told that information and her basically telling them off stating that they are the worse bank ever and never any help and hanging up in their face to have them call back saying "oh we may have found something to help". I suggest that you write to each member of the Board of Directors personally. It seems like everyone I talk to is uneducated and useless, they are such a waste of human space. Your truly an Unhappy Camper, I have SunTrust Bank or should i say untrust Bank. I'm starving and sun trust stole my cash. I am actually afraid to leave my money in the bank another day. Suntrust Bank Atlanta Address . Atlanta, Georgia 30308 USA Phone Numbers: Corporate Phone Number: When to Greenbelt Branch this morning with a deposit of $960.00 ATM returned $240.00 . Well not so simple according to her. I found put a money order works as well as a cashier check and they only cost .70 for one up to $1,000.00 at walmart. What kind of bank is this? That's Windows Phone.Please provide a free SunTrust online banking app for Windows Phone to serve the other large percentage group of your customers. It just shows me that I made a wise decision when I decided to use Wells Fargo as my primary bank and not Suntrust. That's just because I gave them six deposits today. Suntrust is a very unprofessional Bank! A new business with a new account which was registered with the Federal Government and all associated personal had be checked out was closed by Sun Trust. They did not, they said they have to let them take my money and later investigate. Can't even give out simple information without giving you the run around. I smell a law suit coming. If you’ve got questions, you’re in the right place, the SunTrust Customer Service Center. Years ago I deposited money at their ATM at a local branch, got a deposit slip, but they never credited the money into my account. I earned every penny with my blood and sweat. I was making a deposit into my son's account (I am also on his account) and needed a copy of the deposit slip for a loan that he was securing for a new home. I have a pension direct deposited the first of each month, as well as my wife's salary direct deposited twice a month, I have a mortgage payment and a car payment taken auto paid the first of each month, well today 9/1) I woke up to 3 insufficient fund charges, I checked the account after midnight last night all was fine, (I could have transferred from savings if there was a problem as i have a sizable amount in that account) any way I called to see what happened and have the charges reversed, well that was a huge disappointment as the "customer service" rep was the rudest person I had ever met!!! Please recognize these two fine gentleman as I appreciate their efforts on your behalf. Customers service is a joke. and an explanation of the basis for this dispute I cancelled that card and ordered another. You can’t even understand anyone in the fraud department, as they can’t even speak clear english. I strongly recommend not Banking with Suntrust! I spoke to a rep in the Fraud department and she assured me that I am in good standings and what she said is not true. I'm now going to file a complaint with the Federal Reserve. Suntrust corporate office location in Atlanta, phone number, headquarters, address, email.Suntrust reviews, ... Inc Corporate Office & Suntrust Banks, Inc Headquarters reviews, corporate phone number and address. As soon as Monday come I'm heading to bank and won't leave until I get my money then close my account. Useless.Staff included. smh. You should open an account there, and your live will be easier.Get a small bussiness administration loan, and forget about the bank. SunTrust Bank has 1159 banking locations. Appreciate your attention regarding this case. You have had plenty of time, the document is valid. I will NEVER understand how I have an overdraft fee for an item that cleared before the fee was posted. The company is located in Atlanta, Georgia and is part of the larger SunTrust Bank Holding Company. so I am giving them one more chance, my husband went to the branch we bank at, and they happily reversed the overdraft fees! Happier days ahead elsewhere. I have a Commercial Loan & filled out all the paper work to have it re financed. The idiots in the SunTrust credit department have blocked my checking account 5 times for the same transaction and I have told them to put it through 5 times. I then called online banking and they inform me that that isn’t correct and my funds should be available immediately. There is a new crime perpetrated by suntrust employees when they steal money from your account to offshore fraudulently set up accounts while at the same time blocking you from accessing your money. Services provided by the following affiliates of SunTrust Banks, Inc.: Banking and trust products are provided by SunTrust Bank, a member of the FDIC. Numerous phone calls at the bank are not being answered and no one has an explanation as to what has been done with our money, and it does't seem important to anyone at Suntrust bank. The account was moved but, for all business men and those seeking financial services I would move away from SunTrust and that is my opinion. James Burrow refused to give me the information because of policy, even tho i have authorization. One is 6400.00 and the other is 3500.00. Wonder how Suntrust is treating their staff to make them act this way. I am constantly told different amount. I hear Sun Trust is closing the Ridge Manor Branch Office. I said I know, but the Mortgage Broker wanted a copy of the deposit slip showing the money went into his account. old and do not have a lot of patience. They find ways to illegally keep your hard earned money. Hey "Doctorate Degree", did they teach you cut and paste the same comment over and over in graduate school? My bank has been through 4 store managers and about 17 employees all within two years of me opening my first account with SunTrust. I did so and the lady made copies and spoke with her 'area manager' and started she could not do anything at this time. Suntrust Corporate Office Headquarters HQ Address: 303 Peachtree Street, N.E. !RUN DONT WALK AWAY FROM SUN TRUST OMG THEY SUCK, I have a problem that I feel suntrust not holding up to there duties. I strongly recommend not Banking with them. We are sending this correspondence to you to express our complete dissatisfaction and disappointment with SunTrust personnel. … Now I am fighting with them on payment that I made and have proof that I made them. The lady transferred me and then a black women answered the transfer. Deposit made. I said for a copy! I spoke to her over two weeks ago, she said she would look into the matter, took my phone number and as of this date 12/20/2013 I haven't gotten a response. Customer Service is horrible. Worse bank in the world, you should bank with a bank in South Africa, I have paid my bill for the past 7 years and i can't pay it off for anything. Get mobile directions from current location: Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB). Find 159 listings related to Suntrust Corporate Offices in Baltimore on YP.com. I am tired of paying you guys for nothing. Are car was getting totaled out and all we wanted was something stating the basic information on what is going on between them and our insurance company of what was owed and being paid. ... it's 9:15 am and the bank has been open since 9 and she is at her desk with car keys and phone but her computer wasn't booted up. I'm think of taking up a class action suit. Very unprofessional bank! I am currently in the process of moving my money to USAA, but we have direct deposits. Company Name: SunTrust Banks, Inc. So let's chill! We are good customers. First recommendation is to evaluate why SunTrust conducts personal security business utilizing a “Chat Line”. I just read an article about Sun Trust shutting down their fraud department in Orlando. This is the only financial institution that is not recognizing my Power of Attorney and is denying much needed funds to my mother. And while they said they would send in my maintenance fee each month by the ninth, it arrived on the 25th this month wand was not even sent the two prior months. WORST BANK EVER!!!!. Corporate Office Locate the SunTrust corporate office headquarters phone number, address and more at CorporateOfficeOwl.com . Evidently last month, our credit card bill (which is paid in full each month) was lost in the mail. Mind you a few months back a guy told me i only owed $69 and when i paid it and asked for a title i was told that was for a late fee. After Sales Account Officers: House and lots projects. I have spent the better part of an hour either on hold or talking to an automated voice, which is really not very cooperative or helpful. At least at the SunTrust I go to they change the hours from 9 to 4. I never heard a word from SunTrust until I received a bill for the full payment of $18,000. SunTrust has given me the run around!!! We can only hope that our case may result in some productive “action plans” within SunTrust to prevent this from happening to other customers. Led by Chairman and CEO Kelly King, Truist’s executive management team comprises 14 members who oversee all facets of our organization. Veritiv is headquartered in Atlanta, GA and has 159 office locations across 3 countries. Total lack of customer service and this kind of behavior should not be tolerated by anyone no matter if they have 5.00 or 500,000 with an institution. Thanks for being there for us. I call in and provide them with the information they asked for and my account is still blocked so now I have to go the weekend with no money as I have bills due today and gas that needs to be put in my car so I can get to work and I have nothing!!! This has happened more than once. Had to call what it seems like millions of times to ever get one word out of these stupid people. I am forwarding a check for the interest on the commercial loan. Securities, Insurance and other investment products and services are provided by SunTrust Investment Services, Inc.,a registered broker/dealer and a member of the FINRA and SIPC. Direct deposit is there for a reason, to get your money quicker. Everybody keeps saying the same thing. I know writing this review will fall on def ears because they could care less if you leave them or not..I have been with suntrust for 21 years or before they were suntrust. Who should I report this to? SunTrust is not a trust worthy financial institution. My name is Adam B., I have 6 accounts with SunTrust Bank and they will all be closed Monday morning. I was contacted by your fraud department twice in the last 30 days. Could you imagine if I had to deal with that every time I called my bank. No one knows when ATM will be cleared. I have 2 credit cards with less than 100.00 on each one. This is three different departments. We are still awaiting an explanation and our money. Already spoke to 5 persons. What a wonderful asset Ethan is to SunTrust. You are not protected with SunTrust and neither is your hard earned money. Address: SunTrust Plaza, 303 Peachtree Street Northeast Atlanta, GA 30308-3201. I am 69 yrs. Suntrust Corporate . Suntrust is the worst bank i ever banked at. The second time it was re financed the Branch Manager was a Ms. Deal. Although I do not wish to, I may feel it necessary to contact the State of Florida, saying Suntrust is unlawfully denying “a little old lady” access to her funds. Ha ha ha. 905 am on August 1, 2016 I walked in your branch to withdraw federal funds that were deposit in my Savings account and were to be available to me on the 1st of august every month only to embarrassed and talked to disrespectfully by management and staff. I doubt that I will ever see it. I was given double overdraft for the same 2 items contacted customer service a joke they said oh well that's the way we do things. I have banked at SunTrust for at least 15 years or more. Yeah I do. 4601 Jonesboro Rd Union City, GA 30291. You don't want Suntrust bank. OH they did provide a lecture on overdraft protection which I could pay to have.....made me feel like a 2 year old being lectured like this!! This time they are playing stupid. I was charged $75.00 in fees. My thoughts exactly. I guess they do not make enough money on me. Maybe they are picking on me or maybe they don't know what they are doing. I HATE THIS BANK!!! This site is designed to help people locate their bank's nearest branch locations, lobby hours, and online banking information. 2 reviews of Suntrust "RACISTS IGNORANT STAFF ... attitude changed and then suddenly they gave me the option to answer the security questions after I had hopped on the phone to call the corporate office and make a complaint inside the bank. We provide corporate contact information including addresses, email, fax numbers and telephone numbers. The charges were ok. My account was blocked and I had to go into a local branch to get the card back. I got two different responses when I called. Let's just hope for the best, that Suntrust will be so much better than ever. All comments with swear words will be deleted, even abbreviated swear words. Very unprofessional! I was a victim of fraud they locked down my old account opened up me a new account then turn around and close that account too it's been almost two weeks and I haven't be able to have any access to my money in my bank about bout to lose my job cuz I can't even get gas for my car to go to work and they're treating me like I'm the criminal once this is all over with I will be leaving SunTrust Bank. It is credit two to three days later. You overlooked the third MAJOR smartphone operating system that a large percentage of your customers (like me) have. when i call customer service they could car less and would not fix this. I'm told 10 day investigation. Hehe. They even refused to write a letter stating the refuse the sent documentation. I'm so frustrated!! They are supervisors managers really? See reviews, photos, directions, phone numbers and more for Suntrust … At that time there was a Mr. Phelps Branch Manager at SunTrust in Sylvester, Georgia. Your call center was out of the country and it was hard to communicate. i had always paid my bill early. I know most of us will close our accounts and find the nearest bank and and open new accounts there. Would like an explanation. If you have a SunTrust account specific request or question and have access to online banking, please log-on to Online Banking and send us a secure message, or call us at 1-800-SUNTRUST to speak with a customer service representative.. For all other inquiries, please select an option below and click the "Continue" button. Company profile page for SunTrust Bank/Atlanta GA ... capital market, and online banking services. Again had difficulty understanding your service rep. On a brighter note, I have two debit cards and used the wrong card on debit transactions and over drafted my business account. I also worked with Mr. Matthew Bradshaw in the same branch to help with the other credit card problems and he spoke to your fraud department. Oh my good lord! I will definitely follow up with my contact at suntrust corporate office here in Atlanta for public relations. so ANGIE customer service manager HOW DO YOU EXPLAIN THAT!!! I was foolish!!!! After days of attempting to contact Suntrust, we finally learn it is about a small amount not being paid. Does anyone writing these complaints have an IQ above 12? I was asked to review suspicious charges. SunTrust Bank is a wholly-owned subsidiary of SunTrust Banks, Inc., an American bank holding company with total assets of $183 billion on September 30, 2015. I'll never been with them ever. SunTrust delivers the commercial real estate market expertise you need. The previous times they returned my money. They block my card during shopping for groceries, at the post office, for no reason, each time causing a huge embarrassment.I purchased a ticket for a vacation, no problem, spent money on my card during my vacation no problem, but when I purchased a ticket to get back home, they blocked my card again for no reason, costing more money to buy another ticket and fees.Everyone should ran far away from this bangling UNTRUST BANK!I AM MOVING TO ANOTHER BANK!! A lady told me that if i paid $500 i would be finish. I filed complain with FDIC and about to contact Senate Banking Committee and get them involved. I need to have the loan refinanced because I do not have access to $18,000 at this time. I will start by saying SUN TRUST YOU HAVE ONE MORE CHANCE!!!! Hi ThereMy name is Sandra and I live in South Africa.
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